Asked Questions

We’ve put together a list of answers to questions we often get asked around Comma, Open Banking, security and more.

What banks are supported?

We work with most of the major UK business banks. We plan to support more in time and roll out to other countries in the future.

See our Business bank feature compatibility matrix through Open Banking here

How secure is paying by Comma?

Comma uses open banking which means you must be authorised by the bank to make payments and only account holders can do this.

You can find out more about open banking here:

How do I know my funds are safe?

Simple, your bank is still processing the payments. We just automate this process and bulk inform the bank what is being paid and to where.

What accounting software is supported?

We work with the following accounting software:
Xero, Sage 50, Sage Desktop, Sage Business Cloud Accounting, Quickbooks Online, Quickbooks Desktop, Clearbooks, FreeAgent, Kashflow, MYOB

We plan to add more in time.

What devices can I access Comma on?

You can use all features of Comma on phone or tablet, desktop of laptop (you can even switch between them as you go!).

How do I introduce my clients to Comma?

We come across many accountants who would love help introducing Comma to their clients.

To help show Comma to your clients, we’ve put together these handy resources:
Introduction to Comma for clients
Demo of Comma
Support Hub

What does it cost?

Check out our pricing page or speak to our team to find out more.

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